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Free help desk software
The Help Desk Toolkit 2.5
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
- License: Shareware
- Language: English
- Release: 2006-06-20
- Size: 4 Mb
- Cost: 199.00 $
LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
- License: Freeware
- Language: English
- Release: 1999-01-01
- Size: 2 Mb
- Cost: Free
Web Help Desk - Windows Server Install 8.4.6.10
Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
- License: Shareware
- Language: English
- Release: 2008-06-04
- Size: 76 Mb
- Cost: Free
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
- License: Freeware
- Language: English
- Release: 2007-02-19
- Size: 9 Mb
- Cost: Free
BridgeTrak Help Desk Software 8.0 Build 177
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
- License: Demo
- Language: English
- Release: 2008-05-13
- Size: 54 Mb
- Cost: 995.00 $
SRM Help Desk 2005 1.0
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
- License: Shareware
- Language: English
- Release: 2005-09-06
- Size: 9 Mb
- Cost: 479.00 $
Public Folder HelpDesk for Outlook 10.0
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2008-09-16
- Size: 8 Mb
- Cost: 990.00 $
HelpBox 3.6
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.
- License: Shareware
- Language: English
- Release: 2007-04-12
- Size: 62 Mb
- Cost: 695.00 $
Adventnet ManageEngine ServiceDesk Plus 7.0
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
- License: Freeware
- Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
- Release: 2006-09-15
- Size: 36 Mb
- Cost: Free
Easy Desk Office 2.0.0.4
Handles multi accounts for checking, invoicing, purchasing,and payroll. Single or Multi user capable, with an integrated communication system. Ideal for home, office and small business with up to 40 or more employees. Track Invoices to work orders, estimates, and internal job tickets. Prints custom Checks, Invoices, purchase orders and business size envelopes. Process payroll in just a few minutes with no fees.
- License: Shareware
- Language: English
- Release: 2007-02-02
- Size: 4 Mb
- Cost: 89.95 $
SysAid Help Desk and Inventory 4.0.3
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides details on each machine (its hardware, software, history, and more), and lets you remote control it. SysAid also provides help desk.
- License: Freeware
- Language: English
- Release: 2006-09-21
- Size: 0 B
- Cost: Free
Help Desk for IIS 2.1
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
- License: Shareware
- Language: English
- Release: 2006-08-02
- Size: 4 Mb
- Cost: 199.00 $
CentreDesk Corporate 5.303
CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
- License: Shareware
- Language: English
- Release: 2008-09-03
- Size: 5 Mb
- Cost: 99.00 $
Response 5.4.7
Dit winkelbeheer-programma (Warehouse Management System WMS) en Point Of Sales (POS) pakket van Softwareforstores helpt uw bedrijf te evolueren naar een transparante, efficiënte en groeigerichte omgeving. Het systeem is ontwikkeld voor iedere KMO die snelheid, efficientie en gebruiksvriendelijkheid op prijs stelt.
- License: Freeware
- Language: English, Dutch
- Release: 2007-03-29
- Size: 7 Mb
- Cost: Free
IPI.MANAGER 6.05
IPI.MANAGER™ assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.
- License: Demo
- Language: English
- Release: 2006-12-20
- Size: 1 Mb
- Cost: 599.95 $
IPI.HELPDESK 6.05.demo
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
- License: Demo
- Language: English
- Release: 2006-12-20
- Size: 1 Mb
- Cost: 99.95 $
Alchemy Network Inventory 7.6
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.
- License: Shareware
- Language: English
- Release: 2006-10-23
- Size: 5 Mb
- Cost: 199.00 $
Sinergia Help Desk 0.4.2
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.
- License: Freeware
- Language: English
- Release: 2007-04-08
- Size: 4 Mb
- Cost: Free
Cool Desk 3.87
Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click.
- License: Shareware
- Language: English, Dutch, French, German, Italian, Spanish
- Release: 2003-01-03
- Size: 1 Mb
- Cost: 24.95 $
ASI FrontDesk Freeware 2007
ASI FrontDesk Freeware is a general purpose hotel & motel software which is can be used as a hotel maintenance software, hotel reservations software, hotel management software, hotel billing software, general purpose hospitality software, hotel accounting software, hotel accommodation software, hotel property management software (PMS, PM Software) and as hotel booking software and as software for online hotel reservation.
- License: Freeware
- Language: English, Spanish, Vietnamese
- Release: 2006-10-28
- Size: 55 Mb
- Cost: Free
Instant Knowledge Base 1.0
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
- License: Shareware
- Language: English
- Release: 2008-03-16
- Size: 55 Mb
- Cost: 29.99 $